Regional Support Manager – Sunshine West
Full-time | Sunshine West VIC | Regional travel required | $103,344.80 pa plus superannuation

At One Tree Community Services, we believe every child deserves access to high-quality education and care. We are a national not-for-profit organisation with a strong reputation for delivering exceeding-rated early learning services and supporting our teams to grow and succeed.

We are currently seeking a passionate and experienced Regional Support Manager to join our Sunshine West office. This is an exciting leadership opportunity to support and empower a team of Service Directors and Educational Leaders to deliver outstanding outcomes for children, families, and communities.

About the role
As a Regional Support Manager, you will:

• Lead and support service leaders to deliver high-quality, compliant, and exceeding-rated services aligned with the National Quality Standards (NQS).
• Oversee the induction and development of new Directors, Educational Leaders, and Peer Supports to ensure effective succession planning.
• Drive continuous improvement through mentoring, training, and reflective practice.
• Monitor compliance, quality, and workforce planning across multiple services.
• Build strong relationships with internal teams and external stakeholders to achieve positive results.
• Occasionally act as the Service Manager in the absence of a director or Nominated Supervisor.

What you’ll bring
To be successful in this role, you will have:

• A relevant tertiary qualification (bachelor’s degree or Diploma in Early Childhood Education).
• Proven leadership experience in managing or supporting multiple early learning services.
• Minimum two years’ experience leading or supervising teams.
• Strong understanding of legislation, NQS, and early years compliance frameworks.
• Excellent communication, mentoring, and problem-solving skills.
• The ability to travel to regional and remote locations as required (including short stays).
• A current driver’s licence.
• (Desirable) A qualification in workplace training and assessment.
• National Police Clearance no older than 6 months
• WWCC for Victoria and willing to obtain for NSW, QLD, WA, NT & ACT

Key responsibilities

• Maintain service approvals and ensure compliance with all regulatory and organisational requirements.
• Lead service reviews, audits, and improvement planning.
• Mentor and coach Directors and leadership teams to achieve exceeding practices.
• Oversee recruitment, induction, and ongoing professional development of service leaders.
• Ensure contractual and reporting obligations are met to a high standard.
• Collaborate with internal departments to ensure smooth operations and communication.
• Support health, safety, and child protection practices across all services.

What you’ll receive

• Mobile phone
• Laptop
• Fully maintained vehicle
• Flexible work from home options – Tuesday & Wednesdays in the office
• 2 weeks additional leave over the Christmas period
• A rewarding and supportive team environment
• Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program