Regional Support Manager – Darwin, NT
Ad Reference: 4037067
Regional Support Manager
Full-time | Darwin City NT | Regional travel required | $105,491.60 – $111,584.75 pa (dependent on experience) + car, mobile, laptop and super
At One Tree Community Services, we believe every child deserves access to high-quality education and care. We are a national not-for-profit organisation with a strong reputation for delivering exceeding-rated early learning services and supporting our teams to grow and succeed.
We are currently seeking a passionate and experienced Regional Support Manager to join our Darwin office. This is an exciting leadership opportunity to support and empower a team of Service Directors and Educational Leaders to deliver outstanding outcomes for children, families, and communities.
You will be required to travel across Darwin, Katherine & Perth. 3 weeks out of the 4 weeks. You will also be required to occasionally visit our Sunshine West head office in Victoria.
About the role
As a Regional Support Manager, your responsibilities will include, but are not limited to:
- Lead and support service leaders to deliver high-quality, compliant, and exceeding-rated services aligned with the National Quality Standards (NQS).
- Oversee the induction and development of new Directors, Educational Leaders, and Peer Supports to ensure effective succession planning.
- Drive continuous improvement through mentoring, training, and reflective practice.
- Monitor compliance, quality, and workforce planning across multiple services.
- Build strong relationships with internal teams and external stakeholders to achieve positive results.
- Occasionally act as the Service Manager in the absence of a director or Nominated Supervisor.
What you’ll bring
To be successful in this role, you will have:
- A relevant tertiary qualification (bachelor’s degree or Diploma in Early Childhood Education).
- Proven leadership experience in managing or supporting multiple early learning services.
- Minimum two years’ experience leading or supervising teams.
- Strong understanding of legislation, NQS, and early years compliance frameworks.
- Excellent communication, mentoring, and problem-solving skills.
- The ability to travel to regional and remote locations as required (including short stays).
- A current driver’s licence.
- (Desirable) A qualification in workplace training and assessment.
- National Police Clearance no older than 6 months
- First Aid qualifications
- Mandatory child protection training
- WWCC for NT & WA and willing to obtain for NSW, QLD, VIC & ACT
Key responsibilities
- Maintain service approvals and ensure compliance with all regulatory and organisational requirements.
- Lead service reviews, audits, and improvement planning.
- Mentor and coach Directors and leadership teams to achieve exceeding practices.
- Oversee recruitment, induction, and ongoing professional development of service leaders.
- Ensure contractual and reporting obligations are met to a high standard.
- Collaborate with internal departments to ensure smooth operations and communication.
- Support health, safety, and child protection practices across all services.
- Travel within remote communities for up to one week at a time on a regular basis
What you’ll receive
- Mobile phone
- Laptop
- Fully maintained vehicle
- 50% childcare discount
- Flexible work from home options when not travelling – Tuesday & Wednesdays in the office
- 2 weeks additional leave over the Christmas period
- A rewarding and supportive team environment
- Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program