Our commitment to child safety
At One Tree Community Services, children and young people are at the heart of everything we do.
We are committed to creating safe, caring and respectful environments where every child feels valued and heard.
Children have the right to feel and be safe at all times. We have zero tolerance for child abuse, neglect, exploitation or harm in any form. Any concern about a child’s safety or wellbeing is taken seriously and acted on quickly and in line with our legal and ethical obligations.
Keeping children safe is everyone’s responsibility. It guides our leadership, our decisions and our everyday practice.
How we put our commitment into practice
We support children’s safety and wellbeing by:
- Creating child-centred environments where children’s voices are valued and listened to
- Maintaining a clear Code of Conduct and Code of Ethics for all staff, volunteers, students and contractors
- Ensuring appropriate staff hold current Working With Children Checks and National Police Clearances
- Applying thorough recruitment and screening processes, including referee checks and values-based selection, to help us appoint people who share our commitment to child safety and wellbeing
- Providing ongoing training so our people are confident in recognising and responding to concerns
- Maintaining clear, accessible reporting pathways for children, families and staff
- Regularly reviewing our policies, procedures and practices to strengthen our child safe culture
- Promoting inclusion, cultural safety and respect for diversity so every child feels a sense of belonging
We work in partnership with families and communities because child safety is a shared responsibility.
Raising a concern
If you have a concern about the safety or wellbeing of a child or young person connected to One Tree, please tell us.
You can:
- Speak with a staff member or service director/nominated supervisor
- Contact our Child Safety Lead.
Email: childsafe@onetree.com.au - Submit a message or a concern via the below form.
All submissions are monitored by our CEO.
All concerns are treated with care, confidentiality, and respect. We will respond in accordance with our child safety policies and legal obligations, including notifying relevant authorities where required.
If a child is in immediate danger, please call 000.
